The success of a small business will depend on the business owner’s ability to market their products and services effectively. You may have a great product and world-class customer service, but if people don’t know your business exists, you will not have any sales.
Your marketing efforts are essential to keep your small business afloat.
Most importantly, knowing and understanding your customers' needs is at the centre of every successful business, whether it sells directly to individuals or other businesses. The truth is that no one will buy something if they don’t want it or believe they don’t need it.
So, it’s critical that you know what your customer wants, why they want it, how they want it, when they want it...
If you feel stuck in your business or unsure if your business is on the right track or believe your business should have been performing better than it is currently doing then:
This course will help you to:
The importance of understanding your customers
Use the 9 Critical Questions to Identify Your Ideal Customer(s)
Craft the customer avatar that you can plug into your business straight away